CLOUD SOLUTIONS
CLOUD SERVICES
Specialized project team, using the best practices, structures and tools
Using agile methodology, we guarantee speed and flexibility to satisfy the expectations and needs of each project, from the adoption of the cloud to digital transformation, constantly evolving.
We help to prioritize leveraging to boost processes, assuring sustainable growth, making us a partner of reference, during periods of expansion and consolidation, always guaranteeing secure, stable environments with the best cost-benefit for customer partners.
CLOUD MANAGED SERVICES
CLOUD SUPPORT
TECHNICAL ACCOUNT MANAGER
CLOUD SENSOR
DRaaS
FinOps
CLOUD MANAGED SERVICES
Dedicated, agile teams with specialized knowledge in managing operations in private and public clouds, as well as hybrid environments.
CLOUD SUPPORT
Solution that brings together specialized teams and advanced tools, actively working to support cloud environments.
BILLING
Local, consolidated billing, in Brazilian currency.
We consolidate all the accounts of the providers AWS, Azure and GCP, withholding the taxes and providing simplified cost management.
FRAMEWORK
Platform based on the AIOps concept
Framework that integrates Billing, Event Monitoring and Incident Management functions.
Use of AI in the monitoring process, giving context to incident events and notifying the customer and support team.
MONITORING
Proactive monitoring of cloud resources
Full-time monitoring (24x7x365) of the following indicators:
- Service Down
- Server Down
- CPU and Memory consumption
- Disk Space
- Database Tablespace
N1 SUPPORT
24×7 customer service with a team of specialists.
24×7 technical service, for working incidents generated through the monitoring.
Incident handling will be performed by executing Runbooks, as predefined by the customer, in addition to guaranteed access to ITSM to carry out incident follow-up.
TECHNICAL ACCOUNT MANAGER
Professional specialist in cloud technology who has a profound knowledge of customer environments and works to continuously improve and conserve resources, as well as cloud provisioning.
OPERATIONAL EXCELLENCE
- Refining recurring cloud operation procedures.
- Monitoring proactively to preempt failures.
- Holding frequent meetings with customers.
- Interpreting customer needs and transforms them into activities.
- Performing operations as code.
SECURITY
- Implementing identity policies.
- Guaranteeing traceability of all actions taken.
- Guaranteeing recommended security practices.
- Security benchmarking (e.g.: CIS Report)
Cost optimization (FinOps)
RELIABILITY
- Evaluating recovery plans.
- Designing and reviewing architecture of all available cloud environments.
- Proposing horizontal scaling to increase availability and anticipate performance issues.
- Managing change and automation.
EFFICIENCY AND PERFORMANCE
- Identifying workloads with a potential cloud profile.
- Building architecture and assisting with its development.
- Monitoring cloud resource performance.
- Developing automation using CI/CD conveyor
CLOUD SENSOR
SaaS traceability and complete visibility solution for cloud environments, organizing information by reference architecture pillars on the public cloud.
Learn about our solutions:
Multicloud tool which receives, analyzes and reports cloud configuration exceptions, based on Well-Architected parameters
Compatible with the providers AWS, Azure and GCP
Diverse plugins: Scout Suite, AWS Trusted Advisor, Backup Watcher, Security Command Center and Prowler
Single dashboard
Benefits
VISIBILITY
of configuration exceptions that could have an impact on your business.
REDUCED
exposure to cyberattacks that exploit flaw in the configuration.
SUPPORT
for your cloud’s resource governance process and evaluation of risks and vulnerability and Compliance requirements.
DRaaS
Disaster Recovery as a Service is a reliable, secure and agile solution for providing business continuity in cases of partial or total unavailability of your main site.
RELIABLE AND SECURE
Cryptographed data traffic between customers using the TIVIT Cloud and a cloud tenant used exclusively for storage, ensuring there is no data exposure.
SPEED AND SIMPLICITY
Easy to configure and with no capital investment, you are quickly protected, adding resilience to your business, without the need for new technical skills.
GRANULAR PROTECTION
You can configure your own time period for synchronization and enable better granularity and speed of recovery, providing technical requirements are observed.
A SINGLE INTERFACE
A smooth, integrated experience with the VM/vApp menu. By means of a simple plug-in, you can run all tasks at each end, in the event of an interruption in the primary site.
DRaaS is a solution based in the reference platform in the corporate market.
FinOps
Continuous optimization of cloud costs to ensure your teams obtain maximum value at minimum expense.
COLLECTING
Involvement of specialists to obtain benchmark, budget and forecast information from:
- Usage behavior.
- Cost detail.
- Budgets.
EVALUATING
Technical study to optimize cloud resources::
- Eliminating idle time.
- Correct sizing of instances and services.
- Usage commitment.
- Services category.
REPORTING
Producing and presenting various reports regarding:
- Cost visibility
- Cost optimization
- Use of Flavors
- Hiring Model
- Resource mapping
- Provisioning strategy
- Financial estimates of earnings obtained