TIVIT - Gestão de Aplicações

Application Management

We understand the fundamental role of applications in supporting the journey of digital transformation of companies, we use a flexible and multidisciplinary approach, we base our deliveries on a cycle of continuous evolution and lessons learned.

Management and integrated development of applications, from the design to the support and maintenance of the software

Software applications are key for organizations since they play a critical role, not only regarding their operation, but also when it comes to enabling the organizations’ growth.

Well-designed applications enable good business performance. Only a company which provides IT integrated services with a flexible and multidisciplinary approach can offer excellence throughout application development.

We specialize in mission-critical operations and have extensive experience in complex projects, ensuring customers the best choices. Fast developments and implementations which are consistent with Digital Transformation’s current demands.

Benefits

Assertiveness

Risk reduction and meeting expected results through our high quality standards regarding development, support and management

Mobility

In a world where smartphones outnumber people, the competence to produce the best solutions in this platform can make the difference in operations and business

DevOps

Time-to-market reduction. Our integrated service management positioning ensures fast responses and prevents clients from losing control of their environments

User Experience

Enhanced business process performance, which results in clients’ and user satisfaction through our practice in UX (User Experience)

Innovation

Changes have never been so many or have never taken place so fast. Due to the extent of our market operations, good ideas are turned into innovative applications

Expertise

Our proven experience with mission critical environments provides assertiveness and fast understanding of business processes

Our Solutions

Custom App Dev

From legacy development to platform evolution, we deliver tailor-made solutions through a consultative approach, aiming at the best results to our clients’ businesses, with flexibility and scalability....

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Continuous Systems

Continuous Systems In order to maintain your business performance, TIVIT recognizes the importance of two aspects: Application Functionalities and Performance. In order to do so, TIVIT offers Development and S...

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Integration and Portals

Aiming at providing differential solutions, TIVIT offers specialized services for the development, customization, implementation, support and management of integration platform, portal development, ITSM and CRM...

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Governance Services

In order to boost your company’s system development, TIVIT provides 3 service offers. They are based on the fast methodology benefits, on DevOps processes and tools, on development platform and frameworks, as...

See more >

Know more about each of the services for Application Management

Custom App Dev

From legacy development to platform evolution, we deliver tailor-made solutions through a consultative approach, aiming at the best results to our clients’ businesses, with flexibility and scalability.

Cloud Native Application Development through the Containerized concept. Due to portability, the same application can be installed and processed in any technological platform.

Development and maintenance of integrated mobile applications. TIVIT relies on the best market professional and uses state-of-the art technologies, with advanced authentication and location resources, therefore making use of mobile devices native functionalities.

TIVIT updates its legacy applications by porting them to the Cloud environment through the adaptation of source codes, rationalizations, process compliance, standardization of technologies and languages, aiming at easy scalability and Cloud dynamicity.

Continuous Systems

Continuous Systems In order to maintain your business performance, TIVIT recognizes the importance of two aspects: Application Functionalities and Performance. In order to do so, TIVIT offers Development and Sustainability services which include the application’s full cycle (including requirements, design, construction, tests, implementation and sustainability), diagnosis, addressing and removing errors and updating the systems. The benefits to your business are the following: enhanced process efficiency and low structural cost, as well as a strict commitment regarding service level. TIVIT has got proven experience in Mission Critical Application Sustainability and Maintenance services, as well as market best practices, such as: COBIT, ISO 20.000, ITIL v3 and ALM (Application Lifecycle Management), with processes and methodologies which ensure that the Application Outsourcing Operation is integrated and carried out with a high level of competence.

Generation of technical and functional documentation on legacy systems, which allows a better and faster understanding of the technical teams who support the service, therefore decreasing transition time and cost, as well as enhancing the quality of the service. The documentation not only contributes to users’ better understanding, by decreasing the number of tickets and the cost of support services, but it also contributes to your businesses’ progress. And, finally, the documentation enables Gap Analysis.

Survey of points to be corrected and application faulty items. TIVIT’s Gap Analysis includes definition, specification of the solutions to be incorporated to the implementation Roadmap. Gap Analysis is also used to indicate Product Maintenance Baseline.

Call center service to address incidents, questions and technical support regarding the usage of systems and applications in your company’s business. TIVIT works based on the first and a half level concept, which means that advanced tools and skilled professionals permit to increase the number of resolutions in the first call, with lower costs. If the volume of incidents is lower than the forecasted baseline, time balances will be used in the Product Maintenance service so as to carry out improvements. It is worth pointing out that in case of ticket peaks, another team from the shared call center will be assigned. Besides, TIVIT values knowledge transference and the preservation of the intellectual capital previously developed.

Corrective and adaptive maintenance services. Corrective maintenance takes place when the system behaves differently from the specification; in such cases the service includes both palliative solutions (to ensure business continuity) and definitive solutions. Adaptive maintenance includes environment changes, such as new business rules, legal requirements, external requirements, suppliers’ and clients’ demands. The corrective service relies on a more accurate planning based on Gap Analysis for improvement implementation.

Integration and Portals

Aiming at providing differential solutions, TIVIT offers specialized services for the development, customization, implementation, support and management of integration platform, portal development, ITSM and CRM.

Reference architecture development for systems and platforms integration by using the best governance practices and solutions architecture, based on the core SOA market technologies, Micro services and APIs, therefore, offering agility to the delivery of new solutions and the possibility of more interaction between the big corporations’’ business areas and IT areas. Due to our cases in big companies and the core technologies (IBM Integration Bus, Apache Kafka, TIBCO and Software AG), we represent a solid option to support your businesses’ conduction.

The biggest challenges currently are knowledge management and the need to innovate. Collaboration generates innovation and TIVIT has got the required experience and solutions in order to help your company get to know better your employees, partners and collaborators, generating innovation from their interaction and collaboration, as well as adding individual knowledge to the corporation. We base our solutions on the main market platforms, such as Microsoft Sharepoint, Jive, Atlassian, Liferay and IBM.

Governance Services

In order to boost your company’s system development, TIVIT provides 3 service offers. They are based on the fast methodology benefits, on DevOps processes and tools, on development platform and frameworks, as well as our operational team’s quality and professional specialization.

Consulting, implementation and trainings in fast development methodologies, such as Scrum and OpenUp. TIVIT also provides and implements licensed software or Open Source for the automation of fast development processes.

An in-depth experience in application development and management, associated with an international benchmark in IT infrastructure and operation allows us to say that TIVIT is one of few providers which have authority to handle DevOps. DevOps is a system operation development methodology which explores the benefits of a faster and more effective interaction, among software developers and operation and infrastructure managers. TIVIT relies on best practices, tools, software and professionals who can ensure that your company will benefit from DevOps.

DPaaS – Development Platform as a Service, is a cloud-solutions-solutions-solutions software development platform which provides enhanced speed, productivity and quality in system development at feasible costs. TIVIT operates, provides, implements and supports, among other solutions, the following: Cloud Foundry, Blue Mix, CA Technologies, Azure and Pega 7 Platform.

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